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Microsoft Booking, Are You Using It? Here's why you should

Microsoft Booking is a scheduling app that enables businesses to manage their appointments and bookings more efficiently. The app is designed to help businesses save time, reduce no-shows, and improve customer satisfaction.

In this article, we will explore the benefits of the Microsoft Booking app and provide some tips and tricks to help businesses get the most out of Microsoft 365 business.

Key Benefits of the Microsoft Booking App

With its intuitive interface and powerful features, Microsoft Booking is becoming an increasingly popular tool for businesses of all sizes. Here are some of the top benefits of using the Microsoft Booking app:

Simplifies Scheduling

The Microsoft Bookings app simplifies scheduling by allowing customers to book appointments online. The app integrates with Microsoft Teams, Outlook, and other Microsoft applications to provide businesses with an all-in-one scheduling solution. This makes it easy for businesses to manage their appointments and ensure that their customers can easily book appointments at any time.

Reduces No-Shows

The app sends automated reminders to customers to reduce the number of no-shows. This is particularly important for businesses that rely on appointments to generate revenue. Businesses can maximize their revenue potential and satisfy their customers by reducing the number of no-shows.

Improves Customer Satisfaction

The Microsoft Bookings app enables customers to book appointments online, which is convenient for many people. This improves customer satisfaction by providing customers with an easy-to-use booking process they can access anytime.

Additionally, the app sends automated reminders to customers, which can help to reduce the likelihood of missed appointments and improve customer satisfaction.

Saves Time

The Microsoft Bookings app saves time by automating many scheduling tasks that would otherwise be performed manually. The app also integrates with other Microsoft applications, streamlining the scheduling process and eliminating the need to switch between different applications.

Provides Valuable Insights

The app gives businesses valuable insights into their booking patterns and customer behaviour. This information can be used to make data-driven decisions about scheduling, marketing, and other aspects of the business.

Tips and Tricks for Using Microsoft Booking App

Here are some tips and tricks to help you get the most out of the Microsoft Bookings app:

Customize Your Booking Page

Customizing your booking page is an easy way to make it stand out and reflect your brand. Add your logo, company name, and contact information to your booking page. You can also customize the colours and fonts to match your brand.

Set Up Automated Reminders

Setting up automated reminders is an easy way to reduce no-shows and improve customer satisfaction. The Microsoft Bookings app allows you to set up automated reminders sent to customers before their appointments. Depending on the customer's preference, this can be done via email or text.

Add Service and Staff Members

Add all your services and staff to the app so customers can easily book appointments. This will also help ensure that your staff members are appropriately scheduled, and their availability is considered.

Use the Mobile App

The Microsoft Booking app has a mobile app that can be downloaded from the App Store or Google Play. This makes it easy to manage appointments on the go and ensures that you are always up-to-date on your schedule.

Integrate with Other Microsoft Applications

The Microsoft Bookings app integrates with other Microsoft applications like Teams and Outlook. This means you can manage your appointments and bookings from a single platform, saving time and streamlining the scheduling process.


The Microsoft Booking app is a powerful scheduling tool that can help businesses save time, reduce no-shows, and improve customer satisfaction. Whether a small business or a large enterprise, the Microsoft Booking app and an IT management service can help you streamline your scheduling process and grow your business.

Complete Computer Systems Inc. can advise you on configuring and optimizing Windows updates, Microsoft 365 products, password managers, improve your security by using VPNs, and fortify your WiFi. We offer both onsite and remote support. Learn more about Microsoft Booking App and other services we offer today! Give us a call or use the Booking app on our website to book a 15 minute consultation with us!

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